Fruzsina Gal

London

I am an enthusiastic professional with extensive experience in sales, customer experience, operation, and team management within the luxury retail sector.
In person, I am a vibrant, fun, proactive lady, who has natural people skills and motivated by the success of the family, friends, colleagues, and the community.
I promote positive well-being; sustainability, and I love exercising!

What I offer

become a Customer Success Manager

I am currently exploring a different career path but still focus on client-centric roles and utilize all the transferable skills I gained as a luxury retail manager by working for high-profile brands in the last 14 years.

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Experiences

Luxury retail manager

In the last 14 years, I worked for high-profile, premium brands as a retail manager where I gained experience in sales, customer experience, team management, and operations, and gained a great mixture of soft and hard skills to drive and exceed business goals and objectives.

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Quality Assurance Coordinator

Implemented and defined quality standards (ISO 9001) across the courier and logistics Division as part of the quality management team.
Supported division leaders to achieve quality standards through regular audits and meetings.
Coordinated the Customer Satisfaction project, spotted opportunites

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