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Fruzsina GalOffline

  • fruzsi

About me

I am...


Customer-centric

Customer journey advocate

Opportunity spotter

Curious

Aspiring customer success

B2C sales expert

Luxury retail team leader

Wellbeing fanatic

Commercialist

Data driven

Continous improver

Warm person

I am an enthusiastic professional with extensive experience in sales, customer experience, operation, and team management within the luxury retail sector. In person, I am a vibrant, fun, proactive lady, who has natural people skills and motivated by the success of the family, friends, colleagues, and the community. I promote positive well-being; sustainability, and I love exercising!

What I'm working on

become a Customer Success Manager

I am currently exploring a different career path but still focus on client-centric roles and utilize all the transferable skills I gained as a luxury retail manager by working for high-profile brands in the last 14 years.

Looking for

Customer Success Managers
Customer Experience Consultants
Customer Insight Analyst professionals
Customer Obsessed professionals
CRM professionals
Mentors
Tips/ideas

Experience & achievements

Luxury retail manager

In the last 14 years, I worked for high-profile, premium brands as a retail manager where I gained experience in sales, customer experience, team management, and operations, and gained a great mixture of soft and hard skills to drive and exceed business goals and objectives.

Quality Assurance Coordinator

Implemented and defined quality standards (ISO 9001) across the courier and logistics Division as part of the quality management team.
Supported division leaders to achieve quality standards through regular audits and meetings.
Coordinated the Customer Satisfaction project, spotted opportunites

My top skills

increasing sales opportunites within the luxury retail sector

commercial awareness
customer relations
team management
collaborations
interpersonal skills
operational excellence

About me

I am...


Customer-centric

Customer journey advocate

Opportunity spotter

Curious

Aspiring customer success

B2C sales expert

Luxury retail team leader

Wellbeing fanatic

Commercialist

Data driven

Continous improver

Warm person

I am an enthusiastic professional with extensive experience in sales, customer experience, operation, and team management within the luxury retail sector. In person, I am a vibrant, fun, proactive lady, who has natural people skills and motivated by the success of the family, friends, colleagues, and the community. I promote positive well-being; sustainability, and I love exercising!

What I am available for

Open to be mentored
Open to new projects
Interested in permanent opportunities

Friends

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Zarir 'Zed' Vakil
@zarir-vakil-0
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Peter Whawell
@peter_whawell
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Anastasia Trifonoff
@anastasia-trifonoff
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Frederic Lutt
@frederic
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Davide Gallo
@pygathrix
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Jane O'Sullivan
@jane-o-sullivantpc
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Rob Wright
@rob_wright
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Mike Richardson
@mike_richardson
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Andrea Westall
@awestall
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Claire Moss
@claire

Groups

Group logo of The Community
The Community
Public Group
Group logo of Based in London
Based in London
Public Group

Contact us