Experience

Data privacy thought leadership paper for SAP

This paper explores how marketers can turn data regulations such as the GDPR from a burden into an opportunity to build trusted relationships with customers. (Link requires registration; you can just ask me for the paper.)

Customer Experience After the GDPR

My keynote address at Bloomreach Connect in Amsterdam

What is trust?

Everyone agrees on the need to (re)build trust with consumers. But what if it is impossible?

My portfolio career

Roles
Industries
Career experience
Keywords

My portfolio career

Roles
Industries
Career experience
Keywords

Connections

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Connections Connections

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