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Tim Walters, Ph.D.Offline

About me

I am a...
data privacy expert customer experience pro C-level advisor keynote speaker

VP and Privacy Lead at The Content Advisory and the founder of Zero Theory Solutions. Publications include “Data Privacy Goes Mainstream: An Unexpected Opportunity For Customer Experience” and “Can the GDPR Save CXM (from itself)?” Former Forrester analyst and marketing director. Executive-level advisories with firms such as Scandic Hotels, 3M, Henkel, Allianz, Adobe, Sitecore, and OpenText.

Current focus

Past projects

Data privacy thought leadership paper for SAP

This paper explores how marketers can turn data regulations such as the GDPR from a burden into an opportunity to build trusted relationships with customers. (Link requires registration; you can just ask me for the paper.)

Customer Experience After the GDPR

My keynote address at Bloomreach Connect in Amsterdam

What is trust?

Everyone agrees on the need to (re)build trust with consumers. But what if it is impossible?

Skills

About me

I am a...
data privacy expert customer experience pro C-level advisor keynote speaker

VP and Privacy Lead at The Content Advisory and the founder of Zero Theory Solutions. Publications include “Data Privacy Goes Mainstream: An Unexpected Opportunity For Customer Experience” and “Can the GDPR Save CXM (from itself)?” Former Forrester analyst and marketing director. Executive-level advisories with firms such as Scandic Hotels, 3M, Henkel, Allianz, Adobe, Sitecore, and OpenText.

Networking

Open to be mentored

Open to new projects

Provides freelancing services

Open to advise companies

Interested in permanent opportunities

Friends

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Linh
@linhvle
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Ella Bernie
@ella_bernie
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Janis Chan
@janischan
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Anu Vittal
@anuvittal
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Mala Mary Martina
@malamarymartina
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Claire Moss
@claire
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Andrew Bartlam
@abartlam
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Alex Pitt
@alex-pitt-7

Groups

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