About the company
PIVOT Digital Health (PIVOT) is a privately owned digital performance and innovation practice, building digital capability throughout healthcare.
Born through excitement, frustration and belief, they saw the opportunity to encourage change throughout healthcare with faster innovation practices, encouraging better understanding of the potential of technology and introducing a new network of original talent to the sector.
They bring multidisciplinary digital expertise together to design technology and service solutions that deal with the challenges a digitally enhanced world throws at healthcare organisations. Delivering short-term commercial impact, they open up the opportunity to use practical innovation to uncover new opportunities.
Vision / Mission / Purpose
Vision – PIVOT’s vision is to get healthcare in the hands of more people globally.
Mission – Empower healthcare organisations to maximise the potential of technology & digital services.
Purpose – Unleashing new, raw talent unburdened by historical thinking; Driving diversity, accessibility and equality; Working in a virtual first way, using proprietary methodologies for hybrid working; Providing easy to implant solutions created by experts.
Products / Solutions
PIVOT aims to get healthcare into the hands of more people globally. They’re built to help healthcare organisations adapt to the changed environment and reach a global patient audience through data, tech, and digital services. Their clients include: Biotech / Biopharma players, Digital Therapeutics & HealthTech companies, and Clinical Research Organisations.
PIVOT provides HealthTech products and digital services to the healthcare industry, designed for the hybrid world which include:
– Digital Health Innovation, Strategy & Change
– Personalised Healthcare – omni-channel planning & execution
– Scientific research, analysis & content management
– Advanced data & AI, including recommendations, next best education & synthetic data
– Custom technology architecture & engineering
– Digital customer engagement with expertise in all major channels including social
About the role
The Product Owner is responsible for understanding customers’ needs, defining the life-cycle of a product, and leading their team to develop user-friendly products. They will be comfortable with handling day-to-day detailed project-level product requirements, discussing with and briefing UX designers, developers /outsourcing partners. They will report to the CTO (Gemma Whitehouse) and the Co-founder (Toby Goldblatt).
Key responsibilities
– Drive business growth through identifying key commercial drivers for customers, businesses and competitors.
– Use a range of tools for identifying customer value: For example customer value modelling.
– Describe product evolution approach, and different scenarios that might be applied. For example when you might want to use Design Thinking over a more traditional customer insight study.
– Create pricing models and demonstrate good knowledge of different pricing strategies and when they should be exploited.
– Have a clear passion for customer problem solving and genuine enthusiasm for product design within a SaaS software space.
– Have an understanding of design and UX based competencies.
– Have understanding of programming and knowledge of software development tools and services.
– Use Agile methodologies and appropriate certification.
– Write clear requirements sets and prioritise requirements and demonstrate business value to senior executives and stakeholders when required.
– Handle day-to-day project level detailed requirements, brief in-house and external resources and manage sprint and product backlog.
– Apply agile frameworks and delivery approaches, clear understanding of the criticality of prioritisation and frequent reporting to the Executive teams and development teams.
– Apply good communication skills, ability to negotiate, operate calmly under pressure and assist and support others where appropriate.
– Create flair and passion for technology, startups etc. by attending events, self-motivated training and regular reading to stay up to date with trends.
– Present to senior leaders where appropriate.
Experience required
- 5+ years of field experience in product development, testing, or product, ideally in a heavily compliant industry, preferably in healthcare or financial services
- Background of designing products and driving growth of the business, understanding the responsibility that entails and being prepared to manage the day-to-day detail.
- A self-starter who will be able to jump in without supervision and assist in driving the business forward.
- Excellent people/stakeholder management skills in order to successfully manage delivery expectations. PIVOT is a highly creative environment with a strong new business function driven by the founders
- Relevant bachelor’s or master’s degree in Business administration, management, computer science, engineering, marketing, economics, or a related field.
Location
Either UK based (hybrid model, Thursday is a team day in the office)
Package
£65-75k base salary + bonus + share options + benefits