Home Events Portfolio Career Festival FAQ

FAQ’S

Buying tickets

Do I need to be a member of The Portfolio Collective to attend?

Nope, the Portfolio Career Festival is open to anyone who has a portfolio career (or is interested in starting one!) Of course, we encourage you to join our community after you attend to continue building your tribe and fostering the connections you create on the day.

Where can I find my ticket?

As soon as you complete your purchase, you’ll receive a confirmation email from us with your virtual ticket and all the info you need for the day. We’ll send your ticket again closer to the time, just to make sure it’s easy for you to find when you arrive.

If you don’t receive your confirmation email, check to make sure it didn’t end up in your spam folder or contact us at [email protected].

Can I get a refund if I am unable to attend?

All ticket sales are final, which means we won’t be able to offer a refund if you can’t attend. However, we know that life can get in the way, so we’re happy to consider refunds on a case-by-case basis (at management’s discretion). You can get in touch with us to chat in more detail about this policy.

Can I buy more than one ticket?

Of course! You can buy up to 5 tickets at one time. Just note that if you’re a Founding Member, you’ll only be able to use your discount on one ticket. If you add any more tickets at checkout, you’ll be charged the full ticket price.
 

How does it work if I buy a ticket for someone else?

When you purchase a ticket for this event, you’ll be asked if it’s for you or someone else.

If the ticket is for another delegate, you’ll be prompted to give us that person’s name and email address. A registration link will be sent directly to that person, so it’s important to make sure that the info you give us is correct.

They’ll then receive a confirmation email with their ticket and instructions on how to complete their registration, which includes booking their workshops.

Can I use the same email address for multiple tickets?

Unfortunately, no. If you’re buying a ticket for someone else, we’ll ask you to give us their information as we’ll need to contact them to complete their registration.

What do I do if I have trouble purchasing my ticket?

Get in touch with us and we’ll do what we can to sort it out for you.

Booking workshops

Why do I have to pre-book my workshops?

The workshops for this event are collaborative and interactive, meaning we have to regulate the numbers to ensure the best possible experience for attendees. By pre-booking your workshops ahead of time, you’re guaranteed a spot in the sessions that most interest you.

I picked the wrong workshop - can I change my mind?

Of course! If you change your mind about the workshops that you booked, just send us an email at [email protected] and we’ll check to see if spots are available in the other sessions.

You’re also welcome to try attending a different workshop on the day, but we’ll have to prioritise people who pre-booked their spots, so availability will be subject to space.

You can view the full programme schedule here.

 

What happens if a workshop is full?

If a workshop you’re interested in fills up, you won’t be able to book a spot at the point of purchase. However, people may drop out or we may be able to make extra space on the day, so send us an email letting us know you’d like to attend that workshop and we’ll see what we can do.

We recommend booking a spot at a different workshop or our Speed networking event if your first choice isn’t available.

What if I don’t want to attend any of the workshops you’re running?

Come to our Speed networking event instead! It’s 30 minutes of fast connections and interesting conversation - you never know who you might meet!

We just ask that you don’t book a spot in a workshop you don’t plan on attending as that may mean someone else isn’t able to join that session. If you don’t want to attend any of the workshops OR the Speed networking, send us a message and we’ll remove you from the session lists.

Early Bird discount

What’s the early bird discount price?

We’re running a special early bird discount offer until 6th September. You’ll save £50 on the cost of either ticket, which means you’ll pay £150 for a Standard ticket (normally £200) or £245 for a VIP ticket (normally £295).

Just be aware that numbers for this discount are limited, which means we may sell out before the deadline. We recommend booking your ticket as early as possible to avoid missing out.

How long does the early bird discount run for?

The early bird discount is available until 6th September - so make sure to book your ticket before then!

How many tickets can I buy at the early bird discount price?

You can book up to 5 tickets at any one time, which includes our early bird discounted tickets.

Founding Member discount

How many tickets can I buy with my Founding Member discount?

You can purchase one ticket using your Founding Member discount. Any extra tickets will be available at full price (or the early bird price if the promotion is still running).

Does my Founding Member discount apply on top of the early bird rate?

Unfortunately, you can’t combine your Founding Member discount with any other offers. But, as your Founding Member discount only applies to one ticket, you can benefit from our early bird prices on all other tickets purchased!

Are there a limited number of tickets available with the Founding Member discount?

Yes, which means you don’t want to wait too long to use yours! Discounts are available for the first 30 Founding Members to purchase a Standard ticket or 3 Founding Members to purchase a VIP ticket.

Festival logistics

Where’s the venue and how do I get there?

You’ll find us at the iconic Ministry of Sound in London. The address is 103 Gaunt Street London SE1 6DP. The closest tube stations are Borough (a 10-minute walk), Elephant and Castle (a 7-minute walk) and Lambeth North (a 17-minute walk).

For more information about getting to London for the event, get in touch.

Is there a schedule for the day?

We’ve got a jam-packed day of networking, panel discussions, interactive workshops and more. You can view the full festival schedule here.

Is it OK if I arrive late?

We’d recommend trying your best to arrive on time as we’ll be kicking off fairly quickly. But it’s absolutely fine to arrive late as well - just remember you may miss some key bits!

Will there be wifi in the venue?

We know how important it is to have online access, especially at a professional event. We’ll have wifi on the day, making it that much easier for you to connect with all the amazing people you meet. You’ll be able to find all the login details on arrival.

On the day

Will there be somewhere to leave my coat and bag?

Of course! We’ll have a free cloakroom where all the items you don’t want to carry with you will be safely looked after.

Will I be able to watch the sessions back afterwards online?

Yes, absolutely! We’ll be recording all the mainstage talks and panel discussions, which will be shared with you after the event. As our workshops are more intimate and interactive, we have opted not to record these sessions - so make sure to take notes!

Are there accessible toilets?

Accessible toilets will be available on the ground floor of the venue.

Is there accessible access to all the workshops?

When you purchase your ticket, you’ll be asked if you need accessible access at checkout. We can’t guarantee that every workshop will be accessible, however we’ll do our best to accommodate anyone who requires accessible access to ensure you can get to the workshops you want to attend.

Get involved

Can I speak at the event?

We’re always looking for industry experts and thought leaders to join our panel discussions. Reach out to us at [email protected] if you think that could be you.

I’d love to sponsor the event - how can I get involved?

We’re open to any sponsors who provide relevant services for our community. Email us at [email protected] if you’re interested in having a chat.

Contact us