I'm a Professional Services lead with 20+ years in Software consulting and 7+ years leading PS divisions. I now work with organisations to help shape their offerings, align these with the business's financial targets and coach Consultants to maximse their value and charge out rates.
What I offer
Guidance for Establishing and Optimizing a Professional Services team.
As a seasoned professional, I specialize in building and optimizing professional services teams within the dynamic landscape of software companies. This covers: strategic vision; client-first mentality; team building and coaching; process excellence; commercial astuteness; scalability and efficienc
Accountable for all aspects of a Professional Services team including continuous improvement of the 'PS brand' , motivating the team, engaging with clients and providing oversight on the deliveries, managing the P&L, liaising with the Product and GTM teams and dealing with contractual matters.
Working with clients to build fit-for-purpose, resilient and enduring solutions. Successfully selling a client your software/product/services is about getting over the start line. This effort is ultimately in vain if you can't get over the finish line with the solution bedded in and delivering RoI.