Colin Bull

Barking, United Kingdom

I'm passionate about helping businesses thrive by improving operations, optimising resources, and achieving their goals. With experience in driving change and leading teams to success, I focus on making processes more efficient, enhancing customer satisfaction, and creating positive, high-performance cultures. I love working with businesses to make things better, smarter, and more effective.

What I offer

Colin Bull

Passionate leader focused on process improvement, efficiency, and transformation. Skilled in ERM, KPI delivery, and resource optimisation. Experienced in driving change, streamlining operations, and data-driven decision-making. Strong in leadership, coaching, and building high-performing teams.

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Service offerings

I help businesses optimize processes, improve service delivery, and boost customer satisfaction. Specialising in resource optimisation, KPI management, team development, and change management, I create tailored solutions that drive efficiency, cost savings, and scalable growth for long-term success.

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Experiences

reducing case resolution time by 65%, increasing revenue from £500k to £1.4m, Improve contact centre call answer rate from 65% t0 90%. (TMO) Managed successful delivery of Olympic games 2012 to ensure it was interference free (Ofcom)

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