What I offer
Learn moreExperiences
Director - Americas Professional Services
• Accountable for ~450 resources for delivery execution
• Created balanced scorecard OKR/KPI capacity management
• Lead customer engagement; improved CSAT & NPS;
managed fixed-price delivery risk
• Automated program & account delivery reporting
• Improved forecasting to ~5% monthly variance
Principal - Management Consulting Services
Delivered CIO Advisory and digital transformation programs from $5-50MM with global teams for the Energy, Utilities, Communications & Services vertical
Big Data Analytics platform and Data Lake Service Line
• Led team of 30 to deliver Big Data Analytics platform and Data Lake Service Line using private and public cloud, comprising more than 70 source systems (Tableau, Palantir, GE Predix; AWS; Azure)
Developed enterprise content migration strategy & playbook
• Led development of enterprise content migration strategy delivering playbook and prioritization framework for regulated public utility (EMC, IBM)
Enterprise architecture assessment of EPCI
• Led enterprise architecture assessment of enterprise systems and business processes to evaluate transformation opportunities for board of directors of a global EPCI organization
Change Management - Oilfield Services
• Led change management for ERP system implementation (SAP)
Trans-Alaskan Pipeline Services SCM Transformation
• Led change management, data migration, business intelligence, communications and training for EAM and SCM transformation for pipeline services company (Oracle, Business Objects)
Business Intelligence Strategy
• Led Business Intelligence strategy development for CFO of global EPCI company (Oracle)
Oil & Gas Production Measurement Transformation
• Led business engagement for production measurement transformation for energy supermajor (Tieto Energy Components, OSISoft, SAP, Business Objects)
Rice University - BA & MBA
MBA - Finance; class president
BA - Spanish with study-abroad residency in Santiago, Chile
