What I offer
WORK OUT HOW TO GATHER, USE AND PROCESS YOUR DATA
Data is the thread that runs through my experience, it's my absolute favourite thing to work with! Having worked in different sectors and businesses I can see the 360 view of where data flows and advise on strategy in customer flows, internal processes and customer analytics.
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DEVELOP AND MANAGE YOUR SALES PROCESS
I can help clients build, or work out, their unique selling points; position themselves in the market; price their products and services and improve their processes.
MULTI-SECTOR KNOWLEDGE and PROCESS MAPPING
Experience in credit and debt, health, energy retail and distribution, finance, software applications, data solution and information, local authorities, central government, cyber security, HR consultancy, law firms.... I can help map processes for D2C and back end IT teams, B2B and B2B2C.
WORKING OUT PRICING & QUOTING PROCESSES
From years of experience in quoting from data that cost pennies to 6 figure deals £££ I have worked with costing calculations, complex CRM systems, built calculators, quoting templates, contract negotiations and supported formal tenders - All to help you use best practice.
INTERPRETING DATA TO PRESENT TO ANY AUDIENCE
Having worked with a myriad of businesses with different audiences (e.g consumers, senior management, IT professionals, marketeers, lawyers, HR professionals to name a few)... I can break down complex data and present it in the right way to meet your audience's needs. Data reporting is a skill.
BUILDING PRODUCT STRATEGIES AND ROADMAPS
Building customers flows and creating a vision of where products need to go by looking at processes, existing data feeds and mapping that to a future vision. (See UK Debt Expert below).
MANAGE ACCOUNTS STRATEGICALLY
I've managed 100's of accounts from local authorities, building societies, energy retail, health, banks, manufacturing... Big, small and in-between I can help keep a relationship alive, build mutually beneficial partnerships to keep grow and keep customers.
CREATE VALUABLE PARTNERSHIPS
I can help clients understand who to partner with, how to find partners, how to work with partners to grow their business. Partners can also need integrating, managing, so the account management and sales background and this work together.
Experiences
PARTNERSHIPS AND DIGITAL CUSTOMER JOURNEYS
Utilising network in credit & finance to establish data partnerships for UK Debt Expert (was Creditfix).
Established potential customer flow for debt advice agents and digitising customer life-cycle journeys to strengthen customer acquisitions, insight & improve data efficiencies.
SALES STRATEGY FOR API'S FOR PERSONAL MONEY MANAGEMENT APP
Moneyhub used Open Banking and Open Finance (which gather pension and investment data) to display a holistic picture of a person's finances. The API's had multiple applications for traditional banks right through to start-ups for their web and app ideas.
DEVELOP GROWTH STRATEGY USING DATA ANALYTICS
Presented a growth strategy for full practice law firm on whether they should continue as they were or branch out for their NHS Clinical Negligence work. I gathered various open source databases and amalgamated myself to provide evidence & data based growth strategy for Senior Partners.
BOARD ADVISORY HELPING CREATIVE WELLNESS COMPANY
Helping a startup create a business running mindfulness workshops and digital offerings to grow their business. Providing them support on strategic strategy, building a pricing calculator, mentoring and market positioning.
ADVISORY HELP for AN IMMIGRATION APP
Sales and strategic advice for an immigration offering - helping to prove relationships as evidence for immigration. Helping the startup to generate interest sales & marketing, through networking & market research.
HEALTH COACH (In Training)
Been reading about health for about 20 years, personal hobby of mine. Huge fan of Dr M Gregor and P Holford. Love cooking up recipes for health. Embarking on a certified Health Coaching Qualification. Aiming to help others who are suffering to change their behaviours.
PRODUCT DISCOVERY WORK FOR OPEN BANKING DEBT APP
Part of the UK Debt Expert project to look at whether an app to help customers self-serve, or develop a website offering using Open Banking could increase lead generation.
