What I offer
Freelance Recruiter
• Manage end-to-end recruitment activities by sourcing talent through cost-effective channels but uncompromising on the quality.
• Coordinate with client HR to get feedback on the interviewed candidate.
• Following up with the candidate after the offer has been made.
Learn moreExperiences
Application Management Advisor
I was responsible for delivering IT operations for Healthcare client.
Manage day to day operation activities
Lead maintenance of over 300 SSL certificates, over 200 Linux & 250 Windows servers, and manage service desk handling 50 plus queries daily
Manage new employee and vendor onboarding.
PMO Manager
• Managed project management office activities in support of the Software and Application Team.
• Conduct metrics reporting, including project performance and project risks, issues, and changes
• Analyze financial data, including project budgets, risks, resource allocation, contract renewals.
Manager – Corporate Systems (Operations)
• Established the global customer service operations for Accounts Payable, Concur Expense & Travel Support, Expense Audit, and cash management
• Oversaw team of 12 members
• Mentor in the development of leadership behaviors. recruit, manage, develop high-performing resources.
Implementation Project Manager
• Gather customer requirements, design & configure the expense tool.
• Effectively carry onboarding and training of new customers and employees.
• Responsible for reporting, customer satisfaction surveys, provide post-implementation support, and improve user experience.
Project Coordinator
• Lead over 15 global projects, including BAU, voice & tool deployment, infrastructure, and real estate.
• Aided 6 Program Managers with Procurement, Documentation, recruit resources, Purchase Order Creation, track spending
• Update PMO with monthly reports on behalf of program managers
Business Process Analyst
• Headed 5-person business operations team
• Maintain and review over 40 vendor contracts uploaded in the vendor management system and work with business
• Managed the new vendor onboarding and orientation
Process Developer (Accounts Payable),
• Worked as Business Relationship Manager at London office for a period of 6months..
• Supported A/P customer support helpdesk(resolution of vendor invoice and employee expense queries and escalations)
• Lead the Accounts Payable Transition team which traveled to London.
Junior Customer Service Clerk
• Responsible for check-in for passengers, Post flight work
• Coordinating with different hotels to avail corporate rates for the airline.
• Ensuring the correct implementation of security procedures.
Authorization & Fraud Control Officer
• Monitoring transactions made on credit cards in High-risk countries and establishing the genuinity of the charges
• Leading a team of 5 members, assisting the team with queries related to credit card accounts assigned
Freelance Recruiter
• Sourcing and screening qualified candidates by leveraging internet job boards, employee referrals, search engines, and web resume mining techniques.
• Experience with Applicant Tracking Systems, resume databases, Boolean, Google X-ray, and LinkedIn X-ray search.
• Managing candidates seamlessly.
