What I offer
Strategy development
Experience developing corporate, growth, estates, and system strategies
Identifying and defining:
- Challenges and opportunities
- Vision, mission and value proposition
- Goals, objectives, actions and KPIs
- Roadmap and implementation plan
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Workshop facilitation
Experience running small group to over 100 people workshops in person and online working with individuals from across organisations including C-suite and operational teams.
Workshops include
- Vision and value proposition
- Mission
- Objectives
- Ideation
- Opportunities and challenges
Target operating model design
Experience designing enterprise wide, business unit and team operating models
Designing:
- Value proposition
- Current and future state capabilities
- Structure and organisational design
- Enablers (tools/tech, process, people, partnership)
Experiences
FTSE100 wealth manager operating model design
Worked with the Chief Technology Officer & Chief Commercial Officer to secure SteerCo approval for implementation of a product-led trading unit operating model. Created buy-in and alignment between Trading and Operations by addressing stakeholder tensions in targeted one-to-one and group sessions.
NHS Foundation Trust estates strategy
Built commercial models to analyse financial, operational and customer data, shaping an estates strategy and costed delivery plan that secured approval within a £300m business case, enabling the new hospital to begin construction
International pharmaceutical company operating model design
Designed the R&D transformation team’s operating model leading workshops to articulate the vision, value proposition, service offering, capabilities, governance, and KPIs. The design was approved by the VP Head of R& Transformation, with the approach cross-sold across multiple teams
Homes for Ukraine matching implementation (pro bono)
Part of a team tasked with the rapid roll-out of a sponsor-refugee programme; worked with safeguarding experts to design the first ever telephone-based assessment and matching process
Valuation services provider operating model design
Gained Exco agreement for a service-led operating model design for over 4000 people. Led structured workshops with cross-functional stakeholders to define future capabilities, structures, and interactions to respond to regulatory changes and poor customer experience
Energy tech infrastructure organisation customer experience design
Led delivery of experience design project to improve B2B onboarding experience. Conducted current state analysis and developed a technology investment business case, with quick wins being implemented and design progressing to public consultation.
Urgent care service provider growth strategy
Led competitor, market, and commercial analysis to shape a growth and diversification corporate strategy, identifying opportunities to increase profitability and reduce reliance on three key contracts
Strategy workshop commercial proposition creation
Created a new commercial proposition offering standalone workshops creating opportunities in two new multi-billion-pound organisations
Tackling one of the NHS’ biggest challenges
Thought leadership on urgent and emergency care strategy
