What I offer
From Service to Hospitality - the Ultimate Experience
Imagine if your team were armed with ideas, inspiration, and confidence to offer their customers a 10/10 experience!
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Programme Design & Delivery
From a quick virtual to a week or even year long in-person workshop, I'll design a workshop to engage and inspire your learners to think differently, unlocking their potential for self-development. They’ll leave empowered with the knowledge and tools to deliver the ultimate customer experience.
Talent & Leadership Development
Cultivating talent with programmes designed to be enjoyable, engaging & inspiring. Whether it be psychometrics or leadership development, my experience means participants won’t feel like they’re slogging through never-ending workshops! I empower individuals to own their own development
Training Skills
Is your L&D team fantastic but in need of an extra boost? Whether they're learning how to facilitate online, seeking coaching, or even starting from scratch, I will provide the necessary support. My aim is to nurture L&D talent, ensuring they're excellently equipped to achieve strategy
Coaching
Triple accredited with the AC, EMCC, and ICF, I take a whole system approach - incorporating what your head, heart and gut tell you, in order to support you to achieve your fullest potential in life and at work.
Experiences
Hospitality, Learning & Development, Retail, Training
There aren't many people with this level of hospitality & L&D experience out there! 19 years in hospitality & 14 years in L&D make me the expert in supporting the hospitality industry to create the ultimate experience for team members and guests, with a solid foundation of realistic, effective L&D.
