What I offer
the process edit
Process flow mapping makes the invisible visible—showing you what works, what doesn’t, and where potential is being lost. Together, we’ll uncover inefficiencies, join the dots, and create a clear path forward. The results: Better decisions, smoother workflows, and meaningful change that lasts.
Learn more
change review
Change readiness is often overlooked—but it’s the difference between thriving through change and being knocked off course. A simple equation—r = mc²—reveals how readiness. Decode it, take action with confidence to expose barriers, build momentum, and ensure lead and embed change successfully.
workshop + meeting design
Well-designed events drive progress—not just conversation. When built around clear objectives and outcomes, they engage participants, spark fresh thinking, and deliver actionable outputs. With the right structure and flow—every voice is heard, and every session leads to purposeful action.
miro
Where collaboration, creativity, and strategy meet—turning ideas into action. I help teams use it not just better, but brilliantly—through custom boards, team upskilling, and seamless workflows. In 2024, I was a top 1% Miro user globally—57 boards, 14 countries, and 53,000+ moments of innovation.
adopt a designops
Need expert support for process analysis or change management? With a DesignOps mindset, complexity becomes clarity—workflows streamline, friction reduces, and measurable improvements follow. Strategic insight, human-centred methods, and operational excellence drive every outcome.
in the trenches
Need an extra pair of hands? I’m a multipotentialite—quick to adapt, fast to learn, and ready to roll up my sleeves to help your project succeed. With cross sector experience, I embed into your team as a true collaborator—connecting dots, unlocking potential, accelerating progress where it matters.
1:1 tasters
A focused, 90-mins high-impact session designed to deliver clarity and quick wins—tailored to your needs and designed to help you experience my approach in action. Inclusive of a free initial consultation. Choose from four sessions—short, sharp, and packed with value.
the cut series
The Process Edit Tiers. A clear approach to process flow mapping—designed for fast insights, real collaboration, and outputs you can use immediately. Each tier builds from the same expert-led framework, tailored to your needs. Short, sharp, and outcome-focused—no wasted time, just clear results.
Experiences
Lead Process Mapper | Freelance Associate @ Creative Analysis
With deep experience in workshop design and warm data analysis, I gather insights and simplify complex concepts using visual design tools like Miro. Leveraging design and systems thinking, I map potential changes in business ecosystems, using MetaImpact as a framework for digital change projects.
Strategic Creative | Freelance Associate @ Creative Analysis
Championing innovation and collaboration to drive transformative outcomes and success. I enhance organisational agility with adaptable systems, promote human-centric design to align services with user needs, and lead creative service design with collaborative research to tackle diverse challenges.
MetaImpact Ambassador | Freelance Associate @ Creative Analysis
Leading a strategic partnership with MetaIntegral x Creative Analysis, I immerse myself in MetaImpact—a holistic approach to preserving individual and systemic wholeness while exploring motivation and capacity for change. I am fascinated by human and organisational dynamics amid transformation.
DesignOps for Award-Winning Initiatives
Co-led and key collaborator on projects and campaigns of national and international importance, recognised for innovation and engagement, such as World Obesity Day (Purpose Award 2021) and the BPS Member Journey (Engage Award 2020). Presented with the Mark and Spencer L&D Future Focus Award (2010).
Top 1% Miro user globally in 2024
Crafting intelligent interactive project spaces and digital playgrounds that inspire team alignment, optimise workflows and deliver strategic objectives since 2020. Known for my innovative Miro boards, I’ve built a reputation for transforming ideas into action and creating spaces where teams thrive.
Digital Manager + Creative Operations @ The Social Kinetic
The Social Kinetic needed to optimise digital collaboration, streamline operations, and enhance large-scale engagement initiatives across healthcare, technology, and public sectors. The COVID-19 pandemic accelerated the need for rapid digital adaptation and operational agility.
Digital Design Consultant + Regional Trainer @ Marks & Spencer
Marks & Spencer sought to transform how 70,000+ employees accessed career development opportunities. The existing career path resources were fragmented and underutilised. They needed a digital solution that would empower employees, streamline learning pathways, and align with strategic growth goals.
Senior Specialist Adviser - Design | Delivery @ Reed-in-Partnership
RiP sought ways to sustain momentum created during its ‘Discovery’ workshops, where participants explored career possibilities, overcame barriers, and built job-seeking skills. How could participants continue their job search in a structured, supportive environment beyond their coaching sessions?
Tunbridge Wells Fringe: Communications Process Enhancement
The volunteer-led Tunbridge Wells Fringe Festival needed clearer communication workflows to sustain engagement and support volunteers year-round. While great tools like Mailchimp, Basecamp, and Eventotron were in place, gaps in structure and ownership limited their impact.
Skinners' Kent Primary PTFA: Community Engagement & Development
The Challenge. The PTFA needed a fresh, transparent approach to community engagement, stronger parent participation, and a sustainable structure for future committees. Communication processes were unclear, and opportunities to empower pupils and volunteers weren’t fully realised.
Novice Bassist
Process geek by day, bass player in the making by night. Learning bass is my latest deep dive. I have a goal to play on stage in the next two years and I would really love to join a band.
Whimsical Millinery: Crafting Wearable Art from the Unconventional
I studied Millinery at the London College of Fashion and Contemporary Textiles at Central St Martins, creating avant-garde pieces from unconventional material. Showcased in fashion shows and featured in publications. My first bone hat, 'Gallus Gallus' is on permanent display at Stockport Hat Museum.
