What I offer
Project Recovery
All projects suffer issues and delays, but some suffer seemingly catastrophic events, but I've yet to meet a project that could not be turned around
Leadership & Mentoring
I am a Fellow of the Institute of Leadership and Management and a qualified Mountain Leader, I have mentored many individuals and teams to accomplish what they felt was unachievable to them.
Project Management
A seasoned project manager with 20+ years experience in customer engagement and transformation project and programmes of work
Experiences
Telco Project Stabilisation
Recovery and stabilisation of major UK Telco transformation delivery across UK, South Africa and Far east regions.
Engagement with senior teams to collaborate on resolutions to effect a joint workable plan.
Hit revised dates, and established phase 2 workstream to define next stage optimisation.
UK County Council Project
Recovery and stabilisation of county council project delivery, resolution of client escalation and return to standardised project delivery.
Resurrected and stabilised client relationship that led to additional revenue sales as client confidence increased.
Finance Provider Project
Takeover of Pan European solution for international finance provider, escalated delivery of key enabling technologies and coordination with product management to provide roadmap for client request enhancements to meet strategic business objectives.
999 Emergency service recovery
Recovery of UK Ambulance Trust transformational project for 111 and 999 services stalled due to product deficiencies with custom developed user interface.
Reset delivery and resolved product issues in collaboration with client and vendor to achieve successful project re-launch and closedown.
Strategic Leadership
Consultative engagement with company leadership team to advise on pre-sales process and capability enhancement to provide greater assurance of solution fit and stability of transfer to project delivery teams.