What I offer
Hands-on Strategy & Operations leader in Startups & Scaleups
Experiences
VP Partner Success - HotelMap:
Delivered ~50% YoY growth in rooms booked (key metric)
Managed a remote team of 15 account managers through organisational change with more than 50% of our team leaving, or stuck in a war-zone, during our busiest delivery period.
Implemented ATS across business & recruited multiple team members
Independent Consulting - ASDA:
Identified levers driving £50m of online profit loss from lost-sales.
Kicked-off an end-to-end improvement programme to drive increased availability of online products.
Helped re-define the SKU availability metric to better drive end-to-end alignment and accurately measure real-world impact.
Director of Operations – Tallarium:
First operations hire, working alongside the CEO and CTO, responsible for all implementing all tools & processes and managing internal functions, including: OKRs and delivery management; finance & accounting; legal & compliance; HR and recruitment; team culture & values; CRM ops and marketing.
Case-Team-Lead – Ethiopian Agricultural Transformation Agency – UN WFP
Designed and built the business case & technical model for rural mini-grid powered irrigation, switching from diesel-powered to solar-electric-powered.
Won funding from The World Bank and The Rockefeller Foundation
The implementation of this project is now in progress across the country.
Management Consultant – Newton Europe
Won 2018 Newton “Oscar” for Change Management
Won 2016 Newton “Oscar” for Productive Client Relationships
Designed and implemented a new stock-control & replenishment system, delivering an estimated £100m in increased sales and reduced waste in a top 3 UK retailer.
Many other projects