Michael Horsley

London, United Kingdom

Helping to execute strategy through putting people, processes and systems into place to drive growth in early stage start-ups and scale ups.

Experience in fast growth PE backed environment.

Industry background in SaaS/Cloud solutions and building out EMEA/APJ operations, manufacturing experience in procurement, logistics and supply chain.

Strong operations and process focus leveraging technology to drive improvement and growth.

What I offer

Hello Portfolio Collective Community

I’m Michael, based in London. My early career was in manufacturing, specializing in procurement, logistics, and supply chain across automotive, telecom, and CPG. For 15 years, I’ve built operations and customer success teams in SaaS. Now seeking fractional COO, Chief of Staff, or Customer Success roles in start-ups and scale-ups.

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Experiences

What I bring

Strategic leader with significant experience in driving growth and transformation across high-performance, SaaS, and PE/VC-backed ventures, as well as corporate environments. Expertise in scaling customer success, optimizing operational strategies, and delivering measurable business value in the manufacturing, supply chain, and logistics sectors. Demonstrated success in board-level advisory roles, consistently shaping strategic direction, enhancing governance, and leading transformative operational and organizational initiatives to support growth and innovation. Qualified ICF Coach and EMCC accredited Mentor.

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Roles (/)

i.e. Marketing director
i.e. Mentor
COO / Chief Of Staff
Strategic Advisor
Non Executive Direcotr
Board Chair
Head Of Customer Success
Logistics Operations Manager
Head Of Professional Services
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Industries (/)

i.e. Tech
i.e. Education
Technology, information and internet
Consumer retail
Software saaS
Not for profit
Manufacturing
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Career experience

21-30 years

Regions

Europe
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Skills (/)

i.e. Research
i.e. Branding
Business Operations
Customer Engagement
Business Expansion
Business Strategy
Executive Leadership
Coaching & Mentoring
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What I offer

Hello Portfolio Collective Community

Experiences

What I bring

Connections View all