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What I offer

Customer Success and Experience Advising, Consulting, Mentoring

Customer Success and Experience Advising, Consulting, Mentoring

Guide companies and individuals in the structure, processes, skills, systems and development of customer success and customer experience functions and roles. Can offer Board Advisor engagement, Executive Coaching and consultation around any customer topics.

Experiences

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Roles (/)
  • i.e. Marketing director
  • i.e. Mentor
  • Chief Customer Officer (CCO)
  • Chief Business Officer (CBO)
  • Chief Strategy Officer
  • Global Head Of Customer Success
  • Global Head Of Innovation Enablement
  •  ...show more
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Industries (/)
  • i.e. Tech
  • i.e. Education
  • SaaS
  • Technology
  • Healthcare
  • B2B
  • Retail
  • Financial services
  •  ...show more
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Skills (/)
  • i.e. Research
  • i.e. Branding
  • Influence At All Levels
  • Cross-functional Collaborations
  • Adept problem-solver
  • Intellectually Curious
  • Inspiring Teams
  • Optimist
  • Strategic Visionary
  • Building high performing teams
  • Board advisory / Board Member / NED
  • Exec Coaching and career mentoring
  •  ...show more
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Keywords (/)
  • i.e. Digital nomad
  • i.e. Ex-Google
  • customer-obsessed
  • mom
  • luxury travel
  • wine-explorer
  • exercise enthusiast
  • wife
  •  ...show more
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