What I offer
Programme management, turnaround and PMO
Hands-on leadership to turn around projects and programmes that have lost direction or become entangled in bureaucracy and organisational politics.
Setting clear frameworks for PMO based on what your organisation does and its existing ways of working.
Independent programme review and advice.
Learn more
Set up and run your business to align with your purpose
"Purpose" can be seen as selling an image that differs from reality. But what if they could be the same? Systems thinkers know "the purpose of a system is what it does". I use proven systems thinking tools to clarify how you add value and how you need to organise to make it work.
Seeing what wants to emerge
I gravitate to roles like Chief of Staff that give me a panoramic view of the organisation, without being bogged down in running one part of it. With one foot in the management camp and one in the rank and file I can see what managers can't, identify opportunities and blockers and get things done.
Experiences
Chief of staff
Visa: head of strategy and ops in a new product function, driving upskilling, reporting, events and cross-team collaboration.
UBS: CoS of a 300-strong tech team. Deputy CoS in a global risk and resilience team.
Programme director and advisor
Visa: managed a portfolio of product development programmes - one struggling, which I turned around and two new ones which I set up along standard principles which I embedded in a new PMO function.
UBS: advised on major technology transformation programmes. Ran divisional migration programmes.
Founder, True Mind Consulting
Offering critical guidance for leaders who care: a trusted advisor who can help leaders understand what isn't working, how they could be more effective or how to deal with their biggest hairiest problem.
Fellow, Schumacher Institute
The Schumacher Institute applies systems thinking and ecological principles to its work with business, government and civil society to bring about positive change. Fellows of the Institute are affiliated thinkers with proven credentials who may come together for specific projects.
Risk and resilience lead
Visa: oversaw remediation of issues after outage of core payment processing system. Satisfied regulators that issues resolved and requirements complied with. Drove improved testing and documentation of resilience.
UBS: drove closure of major issues around change management, access control etc.
Board member
Chair of a non-profit Community Interest Company providing German-language education and cultural activities. Working with the head teacher to ensure that the organisation is on a sound financial footing, maintains good relations with the school whose facilities it uses and retains pupils and staff.
Senior Advisor
Senior Advisor partnering with a boutique risk and governance consultancy, contributing expertise in operational and technology risk and resilience.
