What I offer
Extensive Leadership Experience
Over 25 years of professional experience in leadership roles across EMEA and APAC, leading consulting and customer success teams, driving growth, collaboration, and operational excellence.
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Global Market Expertise
Demonstrated ability to identify growth opportunities and tailor business approaches to align with the dynamics of a region or market, capitalizing on opportunities in the global software industry.
High-Impact Project Management
Extensive experience in managing large-scale software projects, ensuring successful customer engagements, driving project success, and responding to risks, demonstrated by a history of delivering complex projects on time and within budget.
Exceptional Customer Success Metrics
Consistently deliver high customer satisfaction and Net Promoter Scores (CSAT/NPS) whilst hitting customer KPIs, thus establishing a reputation for high-quality customer service and relationship management.
Finance
Skilled in managing regional P&L, forecasting, cost management, revenue bookings, and implementing operational efficiencies, including streamlined project processes and revenue maximization.
