What I offer
Fractional COO / CPO
Hands-on support shaped by investment banking ops and scaling ventures in AI Chatbots, SaaS, healthtech, property, and wellness. Experienced in SOPs, dashboards, cross-functional teams, product roadmaps, automation, hiring, compliance, and aligning product, GTM, finance, and investors to scale.
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AI & Chatbot Strategy Consulting
Expert in AI agents and chatbots for acquisition, service, and internal ops. Track record as founder and FTSE 100 consultant (Sage, AstraZeneca, HearHero). Skilled in bot flow design, product strategy, integrations, automation, and metrics to deliver ROI, working across tech, product, and strategy.
Product & Project Management
Proven delivery lead with 15+ years in SaaS, Financial Services, pharma. Experienced in process design, agile PM, scaling tech with API integrations, roadmaps, requirements and delivery pipelines. Comfortable with C-suite and cross-functional teams, corporates and startups, solo or collaboratively.
Property Management & Investment Advisory
15+ years growing and managing family property business. Experienced in operations, high-yield rental investments, identifying development opportunities. Can support with planning, efficiency, and uplift projects, while sharing knowledge and connections on corporate structuring and legacy planning.
DTC Brand Building
Ever wanted to build a DTC product from scratch? I’m doing it now with a supplement business for modern work — and I share the playbook. From ideation to manufacturing, AI tools that cut marketing costs, influencer sourcing, Shopify, Klaviyo, and working with freelancers, experts, and suppliers.
Venture Strategy & Innovation Advisory
I help leaders turn ideas into ventures — from systems, branding, and design to tech, SaaS, and AI. With 15 years’ experience as both consultant and founder, I focus on sectors I know and love: technology/AI bots, healthcare and wellness, and real estate. Creative, hands-on, and execution-driven.
Experiences
Investment Banking Consultant – Barclays, Merrill Lynch, Citi, Nomura
Specialist in regulatory change, business analysis, and project delivery. Managed compliance and operations programmes in top-tier financial institutions, covering risk, controls, and systems transformation.
AI Chatbot - Product & Strategy Consultant (Astrazeneca, Sage)
Led chatbot strategy and product delivery for internal ops and external customer use. Managed design and dev teams, built acquisition flows, lifecycle automation, and success metrics. Improved engagement, triage, and customer service automation at scale.
HearHero – Co-Founder / COO (Healthtech SaaS)
Built AI-driven patient engagement system, partnered with 3rd largest US audiology software (3,000 clinics). Led product, API integrations, operations, and go-to-market. Secured $100k+ Azure sponsorship, bootstrapped to pilot launch.
Family Property Business - Director
Managing substanital portfolio of 70+ tenants across residential, commercial, and garages. Leading structuring (Ltd + Trust/FIC), refinancing, planning, and development. Working with tax advisers and private banks to build long-term micro family office.
Wellness Brand, DTC - Co-Founder / Creative Director
Building a system-based wellness brand designed for modern workday performance. Managing branding, design contractors, AI-enabled operations and marketing, manufacturing with top UK supplement partner, and brand development.
