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What I offer

Fractional Chief Operating Officer

Fractional Chief Operating Officer

- Strategic planning + execution
- Leading ops reviews, OKRs
- Vendor / internal staff management
- Improving communication rhythms
- Scaling systems: onboarding, hiring, reporting
- Evaluating and implementing tools
- Leadership coaching for new managers
- BU transformation
- Forecasting

Ops Management Consulting (Project-based)

Ops Management Consulting (Project-based)

Startups and small businesses often don't think about their workflows and processes until it's too late! I help you solve operational problems by streamlining processes, installing controls, identifying opportunities for automation, and leveraging on best practices.

Training & Speaking Engagements

Training & Speaking Engagements

I speak at events, moderate panels and run workshops - from large conferences to company meetings - on thoughtful adoption of emerging technologies including AI, inclusive leadership and championing women in the workplace.

Experiences

Head of Product, SG Support

Head of Product, SG Support

I lead cross-functional teams and worked with non-profits across Asia, Europe and LATAM to develop and implement solutions to optimise their individual giving campaigns: increase donor retention and LTV, enhance payment options, map out donor journeys and design engagement comms.

Content management and Customer retention at Wolters Kluwer APAC

Content management and Customer retention at Wolters Kluwer APAC

As Regional Content Solutions Manager, I managed teams of editors, information specialists and indexers who worked on tax, legal and accounting journals for the Malaysian, Singaporean, Australian and US markets. As Knowledge Manager, I was responsible for customer retention and training.

Business Owner

Business Owner

I own and run a language school in France. Launching this franchise business pushed me out of my comfort zone: I engage with clients and run social media in French, my third language.

Blockchain for Social Impact

Blockchain for Social Impact

In this conversation organised by the Giving Women Network based in Geneva, we discussed how blockchain technology actually works and how blockchain has benefited different projects to create an impact in communities around the world.

VP Community Relations, WPNG

VP Community Relations, WPNG

As a member of the Steering Committee, I designed the onboarding experience for new members to the Women's Professional Networking Group, Lyon. I currently coordinate the Member Spotlight programme and help coordinate and facilitate monthly meetings.

Organising Team, TEDxKL

Organising Team, TEDxKL

TEDx talks are independently organised conferences in the spirit of TED Talks. Over 3 years, I worked on the PR and media team to plan and execute on this annual conference in Kuala Lumpur, Malaysia.

Connections View all

 

Roles (/)
  • i.e. Marketing director
  • i.e. Mentor
  • Chief Of Staff, COO, Strategic Projects, Head Of Strategy,
  • Business Strategy & Operations Consultant
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Industries (/)
  • i.e. Tech
  • i.e. Education
  • Non-profit organizations
  • Charity, digital, marketing, membership
  • Publishing
  • Global payments
  • Scaleups
  • Social enterprise
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Career experience

10-20 years

Regions
  • Central & South Asia, 
  • Europe, 
  • North America (east coast), 
  • North America (west coast), 
  • Southeastern Asia
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Skills (/)
  • i.e. Research
  • i.e. Branding
  • General Management
  • Public Speaking
  • Change Management
  • Stakeholder Management
  • Operations strategy and management
  • Leadership and people development
  • Artificial Intelligence
  • Data Management
  • KPI & OKR Implementation
  • Forecasting / Budgeting
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Keywords (/)
  • i.e. Digital nomad
  • i.e. Ex-Google
  • managing international teams
  • Collaboration
  • Business Operations
  • Business Consultant
  • People, process, tools
  • influential Communicator
  • AI Consultant
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Connections View all