What I offer
Business Consulting/Programme Director
I've helped clients across many sectors (particularly regulated), business disciplines and geographies to deliver initiatives to meet strategic objectives and/or address specific, often unique, business challenges.
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Fractional CoS/COO/CFO
I prefer "Chief of Stuff". I have experience across all back office disciplines: strategising, implementing and managing; start-ups and SMEs; an accountant by profession; cross sector exposure (particularly regulated).
Experiences
UK rail: smart ticketing
Created an Oyster-style digital travel card for rail travel throughout England and Wales. Funded by the Department for Transport, through 18 Train Operating Companies (TOCs), it is one of the largest ticketing modernisation programmes in the rail system’s recent history.
Health/Fitness start-up
CoS/CFO/COO of UK start-up from creation to £1m fund-raise and expansion into US, Europe and global territories
Semiconductor industry: ERP Strategy
Produced underlying business case for ERP strategy (general ledger, procurement, cash to collection, HR) and associated finance transformation including an acquisition/integration strategy.
NHS: national information service
Delivery of an CFO/COO assignment that revolutionised public healthcare for England’s population. NHS Choices was an early example of the UK Government’s “digital by default” strategy, enabling more than 50m people in England to access healthcare information and services electronically.
Banking: de-merger
Client was de-risking their firm by closing and divesting a ten-year-old subsidiary which sold non-financial business support services to 50,000 SMEs. The services to be retained were transferred to the parent company.
Telecomms/Broadcasting: safeguarding the nation's free to view TV
Delivery of a unique risk management initiative for a vital national service affecting 10 million people. The switch to 4G raised potential technical issues across England and Wales where the Freeview TV signal would be put at risk.
Banking: Customer Journey Digitalisation
Digitalisation of corporate and business banking customer journeys across all customer interactions and media (telephony, online, mobile, chat).
