What I offer
Business operations review and improvement
Finding the key blockers or slowers in your processes to improve your efficiency.
Using a series of interviews and mapping your processes where needed, I help you accelerate your operations.
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Fractional Chief of Staff
When you need that right hand person to understand, translate on paper, plan and execute the idea you have in mind.
Through my years of experience of advising leaders and executing transformation plans, I can be that right hand person.
Operating models - assessing the old, creating the new
I apply a trusted approach and framework based on my extensive experience with global companies to help you align with your business' strategy for effective execution. The outcome: a clear picture of your business' operations and a roadmap to make it actionable.
VMP - Vision, Mission, Principles
A vision to lead the way; a mission to fuel energy; principles to hold yourself true.
Through a concise workshop and a few interviews, I help you clarify your objectives for the company, a moto which will motivate your colleagues, a set of principles to organise and deliver your vision.
Organisation structure
Based on your operating model, processes and costs, I help you organise your teams to deliver their objectives; adjusting job descriptions to outcomes to serve as a base for operational efficiency.
Real estate strategy and implementation
Managing physical assets and building attractive workplaces go hand in hand. I help you balance location, attractiveness and costs to suit your business strategy and help with operations, employee development and retention.
Experiences
Transformation roadmap
Distilling a vision into an actionable plan is tricky. As a management consultant, I helped a top fast fashion retailer, a mail delivery company and other clients breaking down their vision into workstreams, activities, define timelines and putting this an actionable and trackable action plan.
Operating models - new and revamped
Can the essence of your business be captured in a single picture? I've helped a household goods manufacturer, a division of a global pharma, a luxury retail IT function map their old op model and create a new one based on their wider companies' strategy.
Customer Journey Mapping
I helped an emerging Insurance Company clearly map its target customers to define their products around the customer's experience and avoid any friction. Now a leading challenger to traditional home and personal insurance companies in the US.
Civil engineer
My professional life started with big pieces of paper to draw on and led me to work on the construction of the 2012 Olympics, a polo field and prestigious buildings in London.
Specialised in water and flood management, introducing innovative solutions to manage water in a changing climate.
Real estate strategy and implementation
A few examples:
- I helped a UK education provider define the type, number and location of offices based on their customer locations after winning new contract.
- I helped a UK retailer identify shop locations to close, based on strategic location, sales and rental contract terms to optime costs.
