What I offer
Fractional COO: Startup Support
If you are relatively early in your journey:
Lean on me to simplify and automate client and project management systems and set up document management tooling amongst other tasks. Don't spend your energy on setting up strong foundations for growth, stay focussed on your business strategy
Learn more
Fractional/Interim Scale-up Support
If you are in a growth spurt:
With a full audit of your processes and your people's day to day experience, I instigate integration of your workflows, break down silos between teams and work with you to make key data impactful. Focus on your core company strategies, deploy me at this key moment
Established - changing times
Your continuous improvement partner, looking at areas we can optimise further to bring streamlined processes for your teams. Process audit, or planning a PM tool rollout, I'm here to support on a range of items to help you level up
Experiences
Chief Operating Officer
Supporting a smart and talented founder in setting up her simple, effective and highly automated business processes. Embracing new tech to ensure a super user friendly and nimble process for this fast growing and unconventionally refreshing leadership training company.
Stage Management
Liaised with production teams and artist management to bring well known names to the stage. Leading a group of highly skilled technicians and stage hands, and cooperating with legal, tourism, security and health & safety leaders. Early mornings, late nights and so many endorphins!
Creative Operations Setup & Support
A super talented and invested creative team need strong operational foundations! I came in to use my creative studio experience and set up a smart ops team and evolve simple and automated process management to support the creative process and help this successful brand to level up again.
WeTransfer
Bringing cohesion to cross team collaboration and introducing automation and simplified process to enable highly talented Creatives to blow people's minds.
Driving system integration to save an annual €120K in system fees, delivering a flexible and cost-efficient way to engage a freelance team.
Spotzer Digital
Leading the Partner Management team to grow the business across Europe and the USA. Managing contact centre operations, growing multi-lingual teams, and facilitating systems integration and evolution of production process.
Yell
Leading client contact. Managing relationships with global vendors. Adapting process and data reporting to deliver top quality products in keen timescales. refine the systems so that client contact points reduced by 40%, and boosted client satisfaction with a single ownership approach
