What I offer
Experience
Data privacy thought leadership paper for SAP
This paper explores how marketers can turn data regulations such as the GDPR from a burden into an opportunity to build trusted relationships with customers. (Link requires registration; you can just ask me for the paper.)
Customer Experience After the GDPR
My keynote address at Bloomreach Connect in Amsterdam
What is trust?
Everyone agrees on the need to (re)build trust with consumers. But what if it is impossible?
Career experience
