Home Our community Member directory Rhys Hillman

 

What I offer

Advisory/Consulting

Advisory/Consulting

Do you want to improve your customer experience, increase customer time-to-value, or simply reduce your overall operating costs? I can help with Driving Revenue Growth and Enhancing Customer Success, developing Digital Strategies, including the integration of AI and Automation and Org Redesigns.

Leadership (Interim/Full-Time)

Leadership (Interim/Full-Time)

Having worked across all business life stages from start-up to scale-up, pre/post-IPO, and large corporations and having seen it all, I can help. I focus on driving Revenue Growth and Customer Success and Implementing OPEX through proven methodologies such as Lean Six Sigma, CI & VoC programs.

Coaching & Mentoring

Coaching & Mentoring

Working with existing team members or a newly promoted high-potential employee who is stepping up into a leadership position, no matter the circumstances, I can help your teams achieve their Revenue and Customer Success goals and foster Operational Excellence practices to drive scale.

Experiences

Revenue and Customer Success Leadership

Revenue and Customer Success Leadership

I am an international Revenue and Customer Success leader who has led teams across EMEA and held global responsibilities.

Having worked in startups and scale-ups, where I built a Commercial and Customer Success function from scratch, all teams were high-performing and produced future leaders.

Internal Management Consulting/Operational Excellence

Internal Management Consulting/Operational Excellence

Held global responsibilities, delivering large transformation and certification programs using structured problem-solving methodologies such as Lean Six Sigma, Lean Startup, Agile Continuous Improvement, etc.

In these roles, I coached and mentored to ensure long-term sustainable growth

Connections View all

 

Roles (/)
  • i.e. Marketing director
  • i.e. Mentor
  • Director Customer Success
  • Head Of Commercial And Customer Success
  • Global Process Excellence Capability Lead
  • Associate Director - Lean Management
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Industries (/)
  • i.e. Tech
  • i.e. Education
  • Financial services
  • Automation
  • Transport and logistics
  • Marketing technology
  • B2b SaaS
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Career experience

10-20 years

Regions
  • Europe, 
  • Africa, 
  • Middle East
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Skills (/)
  • i.e. Research
  • i.e. Branding
  • Executive Leadership
  • Customer Success
  • Operational Excellence
  • Business-led transformation leadership
  • Business | Revenue Growth
  • Process Automation
  • Business Strategy
  • Business Process Improvement
  • High growth start-ups and scale-ups
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Keywords (/)
  • i.e. Digital nomad
  • i.e. Ex-Google
  • Customer Success
  • Operational Excellence
  • GTM Strategy
  • leadership
  • AI Strategy Digital Transformation Executive Leadership Data Strategy Operational Turnaround CEO Advisory C-Suite Collaboration Innovation Architect Strategic Growth Mentorship & Coaching
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Connections View all

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