#CxO #SaaSVet #peoplefirst
What I offer
Coaching & Mentoring
I work with emerging and established leaders to set meaningful goals and build a plan for progression. Sessions can be standalone or in the context of a wider professional development plan, aligned with personal and business goals. I also mentor early stage businesses from my areas of expertise.
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The Four Foundations of SaaS
How safe if your runway? The Four Foundations of SaaS is a structured framework underpinning what’s important in an always complex growth environment. If you want your business to grow cleanly, or you need to solve problems with speed of execution, these foundations can help, today and beyond.
Technical Due Diligence (pre-deal or pre-raise)
This method is designed to be targeted on specific areas of interest. A low challenge approach that reserves judgement and is successful in drawing out risks and red flags. I also provide coaching for those seeking investment. A review of material information gaps, documentation and data points.
Organisation Design & Post Merger Integration
Shaping an organisation for growth can be challenging; I provide patterns to help your organisational structure scale healthily as your business grows either through organic growth or through acquisition where post merger considerations and optimisations are vital.
Navigating Successful Product Delivery
I help with understanding successful product delivery models across a range of different, sometimes bespoke, methodologies. I will illustrate how to align your Product, Development and Operational teams in the best way for your business, whether they’re in office, remote or off/nearshore.
Project/Team Turnarounds
Get your project or team back on track and keep it there. I will review the scope, goals, people, processes and problems and provide a plan to restore progress. As an independent agent for change, I will provide solutions for your delivery or productivity concerns.
Experiences
Growth Coach - Tech South West Growth Forge 2024
As a Tech CTO Growth Coach, one of eight Growth Forge coaches assigned to help businesses in the burgeoning South West region of the UK. Clients will get the advice they need for their start-up and scale-up challenges as this initiative gets underway in March 2024.
Group Chief Operating Officer - ParentPay
Previous Role:
Board member, leading (during tenure) Product Management, Software Engineering, Service Operations IT, InfoSec, HR, Customer Operations, Professional Services, Commercial Operations, Facilities, Procurement, and ESG. 160 to 960 people over 6 years.
Revenue journey: £16m to £126m
Chair of the Board - Digital Skills Partnership, West Midlands
Previous Non-Exec Role:
Chaired the DSP board, constituting industry and educational experts, helping the Skills Team within the WMCA define, deliver, and drive their digital skills strategy.
Results:
30K Residents trained
8K Bootcamp places
72% Success rate
Template for £90m UK rollout
SVP DevOps (CTO) - NewVoiceMedia
Previous role:
Executive responsible for Product Management, Software Engineering and Service Operations functions, growing from 10 to 140 people over 5 years. Series A to F via Notion, Bessemer, TCV, Highland and others.
NVM sold to Vonage in 2018 for $350m.
Revenue Journey: £4m to £32m
Trustee Director - Cobalt Health
Current Non-Exec role:
Cobalt Health is a medical charity providing advanced diagnostic imaging services, using the latest technology. The Charity provides other services including, research and education working in partnership with the NHS. I advise on IT and InfoSec and Chair the People Committee.
Director Strategic Programmes & Delivery - MessageLabs
Previous role:
Interim leadership (CTO) of over 75 R&D staff (9 months to Feb 2008). Led a CEO mandated sub-exec “secretariat” to turn around product, technology, and internal systems delivery. Assisted in Due Diligence prep.
Symantec acquired ML for $695m in Dec 2008.
Revenue journey: £45m-£97m
