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Val MirandaOffline

  • vale1m

About me

I am...


Graphic/Digital Designer

Photographer

Copywriter

I'm curious and love to learn new things through every new job I take. I combine this with my varied expertise to help people achieve their vision through process-driven design and content creation. I have worked for some of the world's top companies. With a background in process design and customer service, I understand how businesses operate and enjoy helping them evolve to their best version.

What I'm working on

Professional Photography Post-graduate Course

Taking a hobby to the next level by becoming a certified photographer.

Photography is something I became passionate after moving to Scotland. During the pandemic it became obvious to me that this was more than just another hobby, so I decided to make it one of my careers.

Looking for

Mentoring & Advice
Great photo ideas

Design audit and improvement for Phoenix Space

Working with a not-for-profit organisation who provides STEM education to young refugees in the Middle East.

My role is to step-up their branding and UX/UI design to make their materials and website more user-friendly and engaging for partners and sponsors.

Looking for

Portfolio review
Mentorship & Advice

Experience & achievements

Operational Risk and Compliance Leader

Started a Risk Management department and wrote and implemented all the RM processes for an insurance company.

Also worked as a Compliance Advisor for one of the biggest not-for-profit organisations, providing compliance, risk management guidance and policy development and implementation.

Customer Service & Operations Process Specialist

Over 7 years of experience working for General Motors, IBM and Motorola improving their customer service procedures and satisfaction ratings through process reviews, quality assurance workshops and staff training.

My top skills

Graphic & Digital Design

I'm a career changer who embraces her past life as Operations, Process & Customer Service Expert and wants to put these and my creative skills to good use by helping firms to communicate effectively.
Design Thinking
Branding
UX/UI & Web Design
Copywriting & SEO
Photography & Image Editing
Process Improvement & Design

About me

I am...


Graphic/Digital Designer

Photographer

Copywriter

I'm curious and love to learn new things through every new job I take. I combine this with my varied expertise to help people achieve their vision through process-driven design and content creation. I have worked for some of the world's top companies. With a background in process design and customer service, I understand how businesses operate and enjoy helping them evolve to their best version.

What I am available for

Open to be mentored
Open to new projects
Provides freelancing services
Open to advise companies
Interested in permanent opportunities

Friends

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Emma Wallace
@ekhwallace
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Alex Pitt
@alex-pitt-7
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Emily Milsom
@emily-m
M Frimp
@m-frimp
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Xanthe Mendoza
@daretobe-xanth
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Eike Post
@eike
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Amy Chao
@amychao
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Linh
@linhvle
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Ella Bernie
@ella_bernie
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Claire Moss
@claire

Groups

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The Community
Public Group
Group logo of Catapult
Catapult
Private Group

Contact us