What I offer
Quality Management Systems
If you are spending your time firefighting quality or delivery problems, you need to manage quality at the heart of your business operations. I can work alongside you to create the most appropriate systems for your business to drive process consistency, effectiveness and efficiency.
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Value creation strategy development
If you need a better understanding of how your business delivers customer value, and want to develop a strategy to take value creation and cost management to the next level, I can help you develop a clear vision and strategy, and lend my hands-on support to execute your strategic plan.
Improvement coach development
Organisational capability in any skill competency is built upon the knowledge of trained and experienced coaches. I can provide mentoring for coaches-in-training and interim coaching for your people leading improvement projects and activities until your coaches are ready to take over.
Training and coaching programmes
If you need to develop improvement knowledge and skills specific to your business needs, I can deliver targeted training, coaching and mentoring for senior leaders, managers and staff, to meet your evolving requirements as your business organisational capability grows.
Why choose me
My mission is to ensure your business is ready to maximise your investment in your people and your operational systems. By growing organisational capability in competences vital to your business success, your employees will deliver real value that customers will come back for, time and time again.
Experiences
Founder at Malo Consulting Ltd
I have trained and coached learners from automotive, pharma, retail, insurance, defence and SaaS businesses and government depts on Improvement Apprenticeship programmes levels 3-6 on behalf of Capella Associates (Part of PMI) Ltd and Henley Business School with 100% pass rate on completed cohorts.
Master LSS Practitioner at DRÄXLMAIER Group
My team of Master Black Belts created communities of practice and a continuous improvement culture across a global business, generating savings of €23M over 2 years, enabling 40+ Lean Six Sigma Black/Green Belts to achieve successful, on-time completion of projects via training and coaching support.
Research mentor and coach at Jaguar Land Rover
I mentored Jaguar Land Rover research leaders and coached staff in quality management, complex systems design and development, failure mode avoidance, and Lean Six Sigma to ensure successful implementation of 15+ research projects helping colleagues to attain 99% first time pass at programme review.
Design for Six Sigma Master Black Belt at Cummins Inc.
I supported the wider business as a process change consultant and Design for Six Sigma (DFSS) expert, partnering with the Engineering Leader Team to integrate DFSS and Failure Mode Avoidance (FMA) tools and methodologies into the Cummins Value Package Introduction (VPI) product design process.
Design for Six Sigma Master Black Belt at Cummins Inc.
I trained and coached 130+ Lean Six Sigma and DFSS Belts at all levels of seniority to solve business-critical issues and drive significant process change through root cause analysis, 8D problem solving and continuous improvement (CI) activities, and achieve Cummins Six Sigma Certification.
MSc course programme manager at University of Bradford
I programme-managed a Green Belt Problem Solver module, designed a Coach and Teach module and taught Systems Engineering and Failure Mode Avoidance, Reliability, Advanced Statistics and Design of Experiments on the Bradford MSc in Engineering and Process Excellence achieving a 90%+ pass rate
