What I offer
Interim or Fractional Chief Operating Officer
- Workflow
- Reporting on KPIs
- Identifying gaps & opportunities to improve performance
- Strategic guidance
- Cost reduction
- Delivery strategy
- Resourcing strategy
- Forecasting
- Operational tools & systems
- Auditing project performance
Learn more
Business Transformation
One of the biggest challenges businesses face is processes that are no longer fit for purpose. I help businesses boost profitability through identifying and implementing sensible, sustainable transformation; eliminating unnecessary costs and matching structures to the current business environment.
Strategic Reviews
I can support with analysing business performance, identifying
bottlenecks or growth opportunities, and developing actionable recommendations. My approach emphasises collaboration with teams to implement effective change through tailored comprehensive assessments and strategic roadmaps.
Experiences
Tokenised Gold Product Launch
Delivering innovation in Digital Assets. Launched a first-of-its-kind offering in Hong Kong allowing customers to invest in physical gold via digital tokens issued on a distributed ledger. Led project team from inception to prototyping and product launch, including regulatory approvals.
Global Project Delivery
As a Project Manager with experience on global projects, I lead cross-functional teams to deliver innovative solutions. With a keen eye on navigating diverse cultures, I foster collaboration, mitigate risks and drive execution. In 2019 implemented HSBC's Banking-as-a-Service partnership with Oracle.
Operations Strategy & Management
I managed and tracked delivery of an £80m reduction in global operations' cost base at Barclays, representing 33% of the annual cost base. I also supported operating model design with a focus on eliminating duplicative activities and the offshoring of 50 roles from global offices to India.
Culture Assessment in Banking
The culture of an organisation influences the way in which its people behave. In this project I ran focus groups across UK banks and building societies to assess the impact of technology and digital transformation on employee motivation, decision making, accountability and willingness to speak up.
Third Culture Kid
I've lived in 10 cities in 8 countries across 3 continents. Brazilian by country of birth, British & Greek by nationality, I grew up with a complex sense of belonging and a global perspective. Moving every few years to a new country I came to recognize the value of individuality and multiculturalism
